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DVR Setup Fails

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On my ubuntu 16.04.2 LTS (Xenial Xerus) server I had a working version of the Plex Media Server version 1.5.3 (PMS). Recording worked, timeshifting, cord cutting party. Life was good. BTW, I use Plex Media Manager version 3.4.1 (PMM)

Then something happened. I can't remember exactly what, but recording stopped working. I had reinstalled some packages on ubuntu about this time. When I went to DVR Setup, nothing was there. ?? (Oh, I have an HDHOMERUN Extend on the net). So I entered the IP Address of the Extend, then pressed CONNECT. Nothing happened. Just the spinning icon in the middle of the dialog. When I pressed CONTINUE the next dialog shows the Extend and the correct channels. Then I navigate a few more dialogs and enter my ZipCode. Finally get the message program guide is downloading and I exit the dialog. On the main menu there is no Recording Schedule or Program Guide on the left navbar.

I reinstalled versions 1.5.6 and 1.6.1 PMM on the server. Each got the same results as above. Multiple reboots of the server as well.

Now, I also have another Plex Media server version 1.5.1.3520 on may QNAP NAS. Using the same PMM to access. When I go to DVR Setup, this version sees the Extend just fine. I can add it and the Recording Schedule and Program Guide both show on the PMM menu. ??

I'm thinking there is some vestigial stuff on the ubuntu server which is hindering the DVR setup. How does one completely scrub the system such that there is no PMM anywhere? I'm doing a 'dpkg -r plexmediaserver' to remove, and the plexmediaserver directory disappears. Any other thoughts?

Regards,

  • r.

How To: SQLite Query For Useful Info

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Hi all,

Thought I'd try to give something back to the community. Apologies if this has already been posted.

I have developed a SQLite query which gives me a simple list of all the most important info about my movies. Thought I'd share it here as I imagine it would be of benefit.

I wouldn't have been able to do any of this if not for this discussion thread: https://forums.plex.tv/discussion/31636/howto-query-data-from-plex-on-a-mac/p1 and as such a big hello and hats-off to @SolarPlex

The query I created references 4 tables in the database, and returns:

  • Title
  • Sort Title
  • File Size (calculating it in Gb)
  • HD Resolution (i.e. 1080p or 720p - this is done via a calculation so some 1080p may show as 1078p for example)
  • Audio Codec (translating the codec short code to English)
  • Audio Channels
  • Video Codec Bitrate (calculating it into Mbps)
  • Year of release
  • Duration in minutes
  • Duration in hours and minutes
  • Content Rating
  • Date added to Plex

It's sorted by "Sort Title" and then "Year".

I use this as part of an Automator Application which puts it into a nicely formatted Numbers spreadsheet. Knowing not everyone uses OS X, I'll post just the SQL for you to do with as you please.

Please note, this is SQLite3 code, NOT standard SQL.

First in a nice format that's easy to read...

SELECT
    metadata_items.title,
    metadata_items.title_sort,
    round(cast(media_parts.size as float)/1024/1024/1024,2) || ' Gb',
    printf("%.0f", round(cast(media_items.width as float)/1.77777778,0)) || 'p',
    CASE
        WHEN media_items.audio_codec = 'aac'
            THEN 'AAC'
        WHEN media_items.audio_codec = 'ac3'
            THEN 'Dolby Digital'
        WHEN media_items.audio_codec = 'dca'
            THEN 'DTS'
        WHEN media_items.audio_codec = 'eac3'
            THEN 'Dolby Digital Plus'
        WHEN media_items.audio_codec = 'flac'
            THEN 'FLAC'
        WHEN media_items.audio_codec = 'truehd'
            THEN 'Dolby TrueHD'
        ELSE 'Other Audio' END,
    media_items.audio_channels,
    printf("%.2f", round(cast(media_streams.bitrate as float)/1000000,2)) || ' Mbps',
    metadata_items.year,
    (cast(media_items.duration as numeric)/60000) || ' mins',
    printf("%.2f", cast(media_items.duration as numeric)/60000/ 60 + cast(media_items.duration as numeric)/60000 % 60 / 100.0) || ' hr',
    metadata_items.content_rating,
    strftime('%d-%m-%Y', metadata_items.added_at)
FROM
    metadata_items
    JOIN media_parts
    JOIN media_items
    JOIN media_streams
WHERE
    metadata_items.library_section_id=1
    AND media_streams.codec='h264'
    AND metadata_items.id=media_items.metadata_item_id
    AND media_items.id=media_parts.media_item_id
    AND media_items.id=media_streams.media_item_id
ORDER BY
    metadata_items.title_sort,
    metadata_items.year;

Next in a single string that would need to be used when using Automator or a terminal window (for example)...

SELECT metadata_items.title, metadata_items.title_sort, round(cast(media_parts.size as float)/1024/1024/1024,2) || ' Gb', printf("%.0f", round(cast(media_items.width as float)/1.77777778,0)) || 'p', CASE WHEN media_items.audio_codec = 'aac' THEN 'AAC' WHEN media_items.audio_codec = 'ac3' THEN 'Dolby Digital' WHEN media_items.audio_codec = 'dca' THEN 'DTS' WHEN media_items.audio_codec = 'eac3' THEN 'Dolby Digital Plus' WHEN media_items.audio_codec = 'flac' THEN 'FLAC' WHEN media_items.audio_codec = 'truehd' THEN 'Dolby TrueHD' ELSE 'No Audio' END, media_items.audio_channels, printf("%.2f", round(cast(media_streams.bitrate as float)/1000000,2)) || ' Mbps', metadata_items.year, (cast(media_items.duration as numeric)/60000) || ' mins', printf("%.2f", cast(media_items.duration as numeric)/60000/ 60 + cast(media_items.duration as numeric)/60000 % 60 / 100.0) || ' hr', metadata_items.content_rating, strftime('%d-%m-%Y', metadata_items.added_at) FROM metadata_items JOIN media_parts JOIN media_items JOIN media_streams WHERE metadata_items.library_section_id=1 AND media_streams.codec='h264' AND metadata_items.id=media_items.metadata_item_id AND media_items.id=media_parts.media_item_id AND media_items.id=media_streams.media_item_id ORDER BY metadata_items.title_sort, metadata_items.year;

Hope some of you find it useful. Let me know if anyone has problems.

If you think it would be useful to post a detailed guide on how to build an Automator routine to use this, let me know.

Plex DVR - EPG not loading into Program Guide

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I have Version 1.6.1.3722 installed and an HDHomeRun Extend, which Plex does detect in the DVR settings. The Program Guide is empty and when I refresh the EPG it appears to download the data but at the end of the process there still isn't a Program Guide and my recordings don't download.

The Program Guide has been an issue for the past week and a half and prior to that loaded correctly.

Would love any tips, while there wouldn't be any obvious changes I'm hoping there is some setting that I can tinker with.

Thanks!

[FEATURE REQUEST] some comparision between my plex library and paid streaming services (like netflix

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I've had my Plex server for a number of years and have a reasonable sized library - I currently use a Shield TV, one of the features I really like on the Shield is the ability to search for content in multiple apps - I search for a movie and it tells me it's available in Plex and Netflix etc. This is particularly useful for some of my older rips (which are just at a lower quality) since I can choose to watch the Netflix stream which is often better (not always of course).

Anyway what I'd really like is for my Plex Library to compare itself with streaming services such as Netflix, possibly even my Google Play Library and Amazon Prime Library and include in the metadata whether the item is also available on one of those services. I see apps like JustWatch that seem to maintain catalogues so feel it must be possible.

Just a thought - don't know whether it's a difficult thing or if there's a solution out there that I don't know about but would be interested to know

thanks

Plex has become usless

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Suddenly I can't play a thing on Plex. Not from any client, not from the server. Every bit of video returns the error, " Sorry there was a problem playing this item." I have the latest versions of the player and the server. Debug logs don't seem to reveal the issue. I did a reinstall of the server and still no help. Running windows 10, running plex for at least 4 years now never seen this before. HELP - logs attached

Thanks, Itzak

Plex isn't automatically updating when I add new movies to the library folder.

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Just noticed when I add 4 movies my media folder that PLEX did not automatically update and add them to the library. I tried manually updating the library and again the files were not added? Any ideas? First time I've encountered an issue with PLEX.

Show artwork option: Images look grainy/low quality?

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Just set the option to show the artwork like the default was when I installed PLEX, some of the images look to be low quality/grainy compared to previous versions of PLEX? Is there a reason for this? Is there away to choose better quality artwork?

[FEATURE REQUEST] Cue sheet file support for music albums

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It has been discussed in the past but no official reply has been provided, so I'll try a formal request here:
Please add support for cue sheet file format, and embedded cue sheet in FLAC files as well.
I usually backup my audio CDs in this format since it's the preferred method by audiophiles and it would be great to be able to listen to these in Plex.


Plex seems to be displaying episodes in the wrong order (Plex Cloud)

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Hi All,

I'm using Plex Cloud connected to my Google Drive. My problem is that even though I've labeled the files correctly and Plex recognizes the episodes correctly, it displays the episodes in the wrong order both on the Web and using the Windows 10 app. The issue in question:

As you can see, episodes 1, 4, 5 and 6 seem to be in completely random spots. As shown below, I've used correct naming convention on the files:

I've done some searching and every resolution seems to be that the files were mislabeled, but this is not the case here. Any help?

How to optimize photos

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I have a bunch of photos organized by year / event name folders in Plex and most of these are pretty big jpegs

My goal is to create optimized versions of my photos (smaller size) which I then would sync to my phone.

I have been trying to "optimize for mobile" a few folders but I end up with this error: Invalid Metadata

After looking at the logs, here is what I found:

Mar 21, 2017 20:52:45.581 [0xea047b40] DEBUG - Versions: deleting versioned metadata item 294050 because generator 2189 no longer exists
....
Mar 21, 2017 20:52:56.229 [0xea047b40] DEBUG - MDE: analyzing media item 759102
Mar 21, 2017 20:52:56.229 [0xea047b40] DEBUG - MDE: IMG_0027: Direct Playing due to no transcode profile
Mar 21, 2017 20:52:56.229 [0xea047b40] DEBUG - MDE: IMG_0027: no direct play photo profile exists for jpeg
Mar 21, 2017 20:52:56.229 [0xea047b40] DEBUG - MDE: IMG_0027: selected media 0 / 759102
Mar 21, 2017 20:52:56.229 [0xea047b40] ERROR - Versions: unable to make a media decision for metadata item 294050
Mar 21, 2017 20:52:56.229 [0xea047b40] DEBUG - BPQ: completing synchronous processing for version metadata item 294050
Mar 21, 2017 20:52:56.231 [0xea047b40] DEBUG - Versions: processed item 294050 for generator 2190: failure/sourceFileMetadataError
Mar 21, 2017 20:52:56.231 [0xea047b40] DEBUG - Versions: generator 2190: pending/good with 21/0/0/34/0 item(s)
Mar 21, 2017 20:52:56.234 [0xea047b40] VERBOSE - BPQ: removed queue entry for completed metadata item 29405/

Any help or suggestion would be very appreciated

Help fixing a communication problem between Windows Server and iPhone

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I have installed Plex Media Center on my Windows PC and am trying to use my iPhone as a remote controller. It allows me to play media from the PC on my iPhone but won't let me play something on the PC using the iPhone as a remote. The message is, "Uh-oh! Something went wrong playing your media. Please try again."

It seems odd that the 2 devices can communicate in some ways but not others.

Does anyone have a fix for this?

Thanks

Integration of GDrive storage into sabnzb suite setup

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I hope it is okay to talk about the tools around sabnzb (mainly SickRage and/or Couchpotato) here. If it is against any rules please excuse my ignorance and remove this post.
I recently gave Plex Cloud and also Google Suites storage a try and right now I am thinking how I could efficiently bring my files to the cloud storage without the need to also store everything locally. I would appreciate if I don't have to upload files manually. I run all the tools on a local linux server and don't own a VPS or anything like that.

I thought about mounting the gdrive with rclone and adding these folders to SickRage and Cuchpotato as folders containing the library so downloaded files will be automatically moved to the cloud after unpacking via post-processing. Is this a reasonable/stable approach? I mean if the connection to the cloud drops during move it will probably fail and has to be performed again. Dunno if SR or CP will do that on their own.

Another option would be to run rclone copy/sync or whatever as a script either after post-processing or via cron to sync the files to the cloud. But I am not sure how to deal with SR, since if the files get deleted locally I don't know if SR will still consider them as being dealt with or what status they will get.

So does anybody run a similar setup and can share their thoughts or even their setup?

Thanks in advance.

Edit: Seems as deleted/moved episodes get the "archived" status in SR which would mean the SR still knows that they exist and were downloaded at one point.

Is it possible to get a list of unmatched TV Shows/Movies

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When maintaining a libraries, it would be good to have a text file with a list of the matching.
That would allow me to easily find

  • programs that fails to match
  • programs which are mismatched

It would also be good to be able to find programs with bad filenames which causes match failures.

I have not found a way to generate this, except though manual search which is time consuming.

TV Show marked as duplicate and not shown

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Have a FreeNAS box with a Plex Plugin.

Running Plex client "Firefox on Ubuntu 12.04" and a "Samsung SmartTV".

Have three TV Shows named

  • Spartacus (2004)
  • Spartacus (2010)
  • Spartacus: Gods of the Arena

Only the latter two are visible to the Plex Clients, not the first.
I guess that this is because Plex thinks the 2004 series is a duplicate of 2010.

Spartacus (2004) is a Movie, split and broadcasted as two episodes.

The easiest thing would be to put it in the Movie section, naming them

  • Spartacus (2004) - part1.mp4
  • Spartacus (2004) - part2.mp4

Plex will in this case create a single entry containing both parts, but both
my client will only play the first part.

=========================================================

Is there a way I can force the Plex Plugin not to mark this as a duplicate?

Then I can manually match the show vs the Movie Database where it exists.

=========================================================
Is there a way, to override matching vs the TVDB and instead match vs the Movie database

for this particular show, by adding some info to the show directory?

Difference background and backdrop?


Plex Pass Perks not visible until you're a subscriber? Seems backwards

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So, as a fairly new user that's liking what I see, and considering subscribing to the lifetime Plex Pass, I'm a bit confused as to why only Plex Pass subscribers can see what the Perks are. Wouldn't it seem more appropriate to show everyone so that non-subscribers could see what additional value exists?

I could see two reasons why the Perks aren't shown until after becoming a Plex Pass member:

1) Some sort of contractual reason with the partners that are offering the Perks
2) There aren't many Perks available and/or they don't add any real value

Can someone explain why the benefits of membership aren't shown to me until after I become a member? In other words, why do I have to buy something to see what I've bought?

DLNA Sony 2011 - issue with Plex last version

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DLNA video streaming working fine with 1.3.4.3285
but KO with version 1.4.3.3433 with error: Failed to stream media, client probably disconnected: 32 - Broken pipe

TV Show - 1 episode -- 2 files issue

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Hello,

I've got a new NAS recently and installed Plex on it.
Upon configuring, I tried adding all the series and movies I have on it.
However, these 2 series keep colliding for me and I can't seem to fix it;

The 80s -- http://channel.nationalgeographic.com/the-80s-the-decade-that-made-us/
The 90s -- http://channel.nationalgeographic.com/the-90s-the-last-great-decade/episodes/great-expectations/

For some reason it keeps throwing in 'The 90s' as the 80s.
I've tried adding them separately and editing them but they still get put together as The 80s, ending up where in the 'info' it says that there's 2 files for 1 episode and I can't seem to split them or anything.

Does anybody know what I can do to fix this? It'd be nice to have these properly separated!

PS: I couldn't find a generic support forum so I thought I'd post it here. My apologies if it's the wrong location!

[Feature Request] MadVR for Plex Media Player Windows

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Plex could really catch up to Emby if it could playback videos using MadVR like Emby does.

Plex on AppleTV and iOS

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OK, installed Plex media server on my HP laptop, which has a USB 3.0 disk mounted with media in unorganized directories.

Seems to do a good job of indexing the media regardless of whether the directory structure is consistent or not.

So I tried logging in on the iPad and finds the indexed media but find out you have to activate for $4.99 to get more than 1-minute preview of streaming your library.

Now I think this is just a one-time activation as opposed to this Plex Pass thing, which is something else for $5.99 a month, $40 a year.

Does anyone know if activating for iOS app. also activates the Apple TV Plex app. as well?

My biggest question is about streaming performance.

  1. Do you get 5.1 sound streaming from a USB 3 drive to the Apple TV Plex app.?

Reason I ask is that I see there are NAS products with some support for real-time transcoding so I don't know if the Plex TV client apps. for iOS and TVOS support a wide variety of codecs or need to do transcoding. And if there's no HW support for transcoding, does the Plex server or the Plex apps. try to transcode?

On media apps. you typically have to pay to get DD 5.1 and DTS codecs so if I activate for $5, I want to make sure that covers it.

  1. I see that the iOS app. supports Chromecast so the same question about whether the Plex app. would get 5.1 sound over the Internet and then send 5.1 sound to the Chromecast. I have the Chromecast 2.

If I can't get 5.1 sound in any way via Plex, then there would be no point in my paying to activate. I would just use Kodi on the HP laptop (because apparently OS X has no support for sending bitstreams via HDMI to AVRs, connect directly to HDMI.

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