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Everything is being transcoded

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I have this issue with my Plex Media Server where it seems almost every time someone accesses my server to play a video, it gets transcoded. I know it wasn't like this before and there were more direct play & streams than transcoding. I'm just trying to figure out what changed. I have Plex Media Server hosted on a Mac Mini on OS Sierra (which I upgraded to recently). Most all of my video media files are in H.264 MKV format. Sometimes the transcoding is just the audio which is fine, but when I have two or three people on my server at once transcoding, that just freezes my entire server. I know I didn't have this issue before. Anyone have any ideas as to what it could be?


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