Either Refresh isn't working for me in PMS, or I am confused about how it should work. It seems that once I add a movie or TV episode to my library, and PMS gets the initial metadata for it (title, description, poster, etc.), it will NEVER update. Even after I manually click on refresh for a movie, it never changes. If I go into the description, for example, and change it but don't lock it, after a refresh it is not reverting back to what the agent lists. This also happens where occasionally I will add a TV episode and Plex fails to get metadata for it. It will NEVER update, even after a manual refresh. The only way I can get the metadata to load is to remove the file, update the library, then put the file back. I repeat that process until eventually the metadata loads.
Has anyone else experienced this? As long as a particular field is not locked, shouldn't it update during a refresh? I am running PMS in a docker on unRAID BTW. It generally just works (and very well!), but this issue is driving me crazy. I even have the refresh all running weekly, but I don't see the point if it doesn't actually update the metadata in my library.