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MKV format plays movie with commentary

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I recently installed Plex and got a ROKU Ultra.
I grabbed a DVD to put on my Plex server (A Christmas Story, 20th anniversary version).
Seeing many use MKV format for their media format, I used MakeMKV and then ByteCopy to create the MKV file.
When I watched either copy the movie played with commentary.
Also copied to a VOD file with ByteCopy and it plays without the commentary.
No option when movie starts to play with or without the commentary.

Question for users of MakeMKV for ByteCopy - Is there something I didn't configure correctly?

Also, is MKV best format?
I have a 7-channel audio system and would like a format that transfers all the audio tracks.
From Googling, it think MKV will do that.
Just wondering if any other formats are good at making a good reproduction of the original.


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